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Wellington office cleaning business. Office cleaners Wellington. Commercial office cleaners Wellington and lower hutt.

Principle Cleaners - Legal Documents & Policies

At Principle Cleaners, we take our responsibilities to our team, our clients, and the public seriously.

The policies below explain how we keep people safe on site and how we look after your information.

Health & Safety Policy

Last updated: 15 September 2025

Policy statement

Principle Cleaners is committed to providing a safe and healthy workplace for all workers, contractors, clients, and visitors. We meet our duties under the Health and Safety at Work Act 2015 (HSWA) by taking all reasonably practicable steps to eliminate or minimise risks arising from our work.

 
1. Responsibilities

 

Officers (directors and managers) will:

  • Exercise due diligence to ensure compliance with HSWA.

  • Provide safe systems of work, training, equipment, and supervision.

  • Monitor and review workplace risks and safety performance.

  • Investigate incidents and implement corrective actions.

 

 

Workers (employees and contractors) will:

  • Take reasonable care of their own health and safety and that of others.

  • Follow all safety procedures and wear the required PPE.

  • Report hazards, incidents, injuries, and near misses immediately.

  • Use chemicals and equipment safely and responsibly.

  • Avoid drugs and alcohol while working.

 

Clients and others on site will:

  • Ensure safe access to the premises.

  • Advise us of any hazards that could affect our work.

  • Keep others clear of cleaning areas.

 

2. Hazard and risk management

We regularly assess and control hazards, including:

  • Chemical use and storage

  • Slips, trips, and falls

  • Manual handling

  • Electrical safety of vacuums and other powered tools

  • Infection control

 
3. Electrical safety

Our teams rely on vacuums, polishers, and other powered equipment every day. With constant use, cords and plugs are dragged across floors, knocked, and bent, and over time this wear can create a risk of electric shock or fire. To prevent this, all of our powered equipment is tested and tagged every six months by a competent person. Each test confirms an item is electrically safe before it goes back into service, which protects our team and everyone on site. It is a small, regular check, but it is one of the most practical ways we keep our work safe and reliable.

 

4. Emergency procedures

  • Call 111 for emergencies.

  • Use the first aid kits located in our vehicles.

  • Follow site evacuation plans and assembly points.

  • All incidents are recorded in our Health & Safety Register, and notifiable events are reported to WorkSafe NZ.

 

5. Policy review

This policy is reviewed annually, or whenever our work practices, hazards, or relevant legislation change.

Privacy Policy

Last updated: 15 September 2025

At Principle Cleaners, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your information in line with the Privacy Act 2020 (NZ) and other applicable laws.

 

1. Information we collect

We may collect the following types of information:

  • Contact details: name, address, phone number, and email address.

  • Business information: office and site addresses, access details, and service requirements.

  • Billing information: payment details, invoicing information, and transaction history.

  • Service records: cleaning schedules, feedback, and any correspondence with us.

  • Employment information (for our staff): identification, training records, and emergency contacts.

 

2. How we use your information

We use the information we collect to:

  • Provide and manage our cleaning services.

  • Communicate with you about bookings, schedules, and updates.

  • Process payments and issue invoices.

  • Meet our health and safety obligations.

  • Improve our services and your experience with us.

  • Comply with legal and regulatory requirements.

 

3. Sharing your information

We will never sell or rent your personal information. We may share it only in these circumstances:

  • With our employees and contractors, where this is necessary to carry out cleaning services.

  • With trusted third-party providers, such as accounting or IT support, who are bound by confidentiality agreements.

  • When required by law, or to protect the rights, safety, or property of Principle Cleaners, our staff, or our clients.

 

4. Data storage and security

  • Your information is stored securely in password-protected systems and/or locked files.

  • We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

  • We keep personal information only as long as necessary for business or legal purposes, after which it is securely destroyed.

 

5. Accessing and correcting your information

Under the Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of any information that is inaccurate or out of date.

To make a request, please contact us using the details below.

 

6. Cookies and website use

If our website uses cookies or analytics tools, we may collect anonymous information about your browsing activity to help us improve our website and services. This does not identify you personally.

 

7. Changes to this policy

We may update this policy from time to time. Any changes will be posted here with an updated "last revised" date.

 

8. Contact us

If you have any questions about this policy or how your information is handled, please contact:

Principle Cleaners Wellington Email: mike.arbuckle@principlecleaners.co.nz Phone: 027 268 3083

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